Support

Write to support@asienta.app — about a bug, a question or an idea. We read every message and reply by email.

To help us answer faster:

• write from the address you sign in with;
• say whether it happened on iPhone or on the web;
• on iPhone, add the version from the bottom of More — for example “Version 1.0.0 (19)”;
• a screenshot helps more than a description. Please don’t send passwords.

Common questions

I forgot my password. On the sign-in screen, tap “Forgot password?” and enter your email: we will send a link to set a new one. On the web, the same link is on app.asienta.app/login.

The confirmation email didn’t arrive. Check the spam folder. Links in our emails are single-use and expire; if one no longer works, request a new email from the sign-in screen.

How do I delete my account? On iPhone — More → “Delete account” at the bottom; on the web — Settings → “Delete account”. What happens to your households is described in the Privacy Policy.

Are my iPhone and web records the same? Yes. The app and app.asienta.app show the same account and the same households.

Does Asienta connect to my bank? No. You record entries yourself or import them from a file; Asienta never asks for bank logins.

How do I invite my partner? See Members and roles.

More about every feature — in the documentation.